Fostering creativity, exploration, and innovative thinking

Trivium’s Center of Excellence (COE) is a development center aiming to create more inclusive leaders through training, consultations, and CliftonStrengths® Coaching. With the Center of Excellence, Trivium is closing the gap between who we are now and who we can be, to provide better services with a more engaged and empowered workforce.

The COE’s programs are a force for change. They support workplace transformations through organization-wide culture change, helping employees to engage authentically and do their best work. The executive leadership coaching series, for instance, teaches leaders to create inclusive strengths-based cultures that, in turn, drive better business results.

The COE serves as a strategic resource in developing disruptive diversity, equity, and inclusion strategies, building new capabilities for leaders, and coaching leaders from the middle level to the c-suite. These new capabilities will allow Trivium to expand its reach and increase our impact in the communities we serve.

CliftonStrengths® is at the heart of the Center’s ideology. Gallup’s CliftonStrengths® is a personal and organizational development method that focuses on cultivating an individual’s natural strengths rather than “fixing” her or his shortcomings. The method, rooted in Don Clifton’s 40 years of research, details 34 talent themes divided into four categories: Strategic Thinking, Relationship Building, Influencing, and Executing. Through a Strengths Assessment, individuals learn their Top 5 Strengths — the innate talents they must hone and develop to reach their full potential.

The Center of Excellence seeks to help employees understand their talents and aim their Strengths to overcome obstacles, weaknesses, and vulnerabilities. Using Strengths to build relationships can transform teams. At the COE, supervisors will learn to resolve team conflicts and improve cooperation and collaboration. Awareness of individual team members’ Strengths will enable them to better lead their teams and optimize their performance.

Ultimately, we desire to help people do what they do best every day to improve their quality of life inside and outside of work.



Chris Blake, Director of Center of Excellence

Chris BlakeA certified CliftonStrengths® Coach, Chris Blake has been leading Trivium’s Center of Excellence since its founding in 2021. Under her directorship, the Center is creating more inclusive leaders through professional development, consultations, and CliftonStrengths® Coaching. Developing the Center’s programs is a continuation of Blake’s commitment to employee engagement and diversity, equity, and inclusion.

Previously, Blake served as Chief Human Resources Officer, beginning in 2017 when CASS Incorporated — where she had been Chief Business Officer responsible for human resources, information technology, and fiscal services since 2007 — joined Trivium Life Services. 

Blake is a member of the Society of Human Resources Management and received her Professional in Human Resources certification in 2008. She graduated from Iowa Western Community College with an Associate of Arts degree in Business Administration, then went on to earn her Bachelor of Arts degree in Business Administration with an emphasis in Human Resources from Buena Vista University in 2010.

A lifelong-learner and advocate of accessible higher education, Blake serves as the District IV Trustee for the Iowa Western Community College board. She is also a board member for the Southwest Iowa Employer’s Council and volunteers as an ambassador for the Atlantic Chamber of Commerce.

If you are interested in partnering with the Center of Excellence or reserving the space, please contact Chris via email.


Click to download the Reservation Procedures and Policy for Use.

Click to download the Center of Excellence - River's Edge Emergency Directions